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As your \"+_vm._s(_vm.clientConfig.fundOrScheme)+\" administrators, we want to find out what we’re doing well, so we can do more of it. And where we’re falling down, so we can fix it. By completing our short survey, you’ll help us do a better job for you.\")]),_c('p',[_vm._v(\"There are just six questions, and we’ve included a prepaid envelope so it’s easy to send your answers back. \")]),_c('p',[_vm._v(\"Thank you in advance for your help. We really appreciate it.\")]),_c('div',{staticClass:\"feedback\"},[(_vm.formFeedback.sending)?_c('div',{staticClass:\"noClickOverlay\"}):_vm._e(),_c('div',{staticClass:\"question-wrapper\",class:{'error': _vm.validation.failingOn.includes('everythingYouNeedYesNo')}},[_c('div',{staticClass:\"question\"},[_vm._v(\"1. Did we send you everything you needed?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('everythingYouNeedYesNo')),expression:\"validation.failingOn.includes('everythingYouNeedYesNo')\"}],staticClass:\"error-message\"},[_vm._v(\"Please select an option below\")]),_c('multipleChoice',{attrs:{\"config\":[{text: 'Yes', value: 'yes', icon: 'thumbs-up'}, {text: 'No', value: 'no', icon:'thumbs-down'}]},on:{\"currentChoice\":function($event){return _vm.updateMultipleChoice($event, 'everythingYouNeed', 'yesNo')}}})],1),(_vm.feedbackAnswers.everythingYouNeed.yesNo ==='no')?_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('everythingYouNeedNoText')),expression:\"validation.failingOn.includes('everythingYouNeedNoText')\"}],staticClass:\"error-message\"},[_vm._v(\"Please select an option below\")]),_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(!_vm.validation.failingOn.includes('everythingYouNeedNoText')),expression:\"!validation.failingOn.includes('everythingYouNeedNoText')\"}],staticClass:\"details\"},[_vm._v(\"Please tell us what was missing.\")]),_c('textarea',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.everythingYouNeed.text),expression:\"feedbackAnswers.everythingYouNeed.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"\",\"rows\":\"4\",\"aria-label\":\"please tell us what was missing.\"},domProps:{\"value\":(_vm.feedbackAnswers.everythingYouNeed.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.everythingYouNeed, \"text\", $event.target.value)}}})]):_vm._e()])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"2. Did you get it when you needed it?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('whenYouNeededItYesNo')),expression:\"validation.failingOn.includes('whenYouNeededItYesNo')\"}],ref:\"errorMessage\",staticClass:\"error-message\"},[_vm._v(\"Please select an option below\")]),_c('multipleChoice',{attrs:{\"config\":[{text: 'Yes', value: 'yes', icon: 'thumbs-up'}, {text: 'No', value: 'no', icon:'thumbs-down'}]},on:{\"currentChoice\":function($event){return _vm.updateMultipleChoice($event, 'whenYouNeededIt', 'yesNo')}}})],1),(_vm.feedbackAnswers.whenYouNeededIt.yesNo ==='no')?_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('whenYouNeededItNoText')),expression:\"validation.failingOn.includes('whenYouNeededItNoText')\"}],ref:\"errorMessage\",staticClass:\"error-message\"},[_vm._v(\"Please tell us what was missing below\")]),_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(!_vm.validation.failingOn.includes('whenYouNeededItNoText')),expression:\"!validation.failingOn.includes('whenYouNeededItNoText')\"}],staticClass:\"details\"},[_vm._v(\"Please tell us what was missing.\")]),_c('textarea',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.whenYouNeededIt.text),expression:\"feedbackAnswers.whenYouNeededIt.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"\",\"rows\":\"4\",\"aria-label\":\"please tell us what was wrong.\"},domProps:{\"value\":(_vm.feedbackAnswers.whenYouNeededIt.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.whenYouNeededIt, \"text\", $event.target.value)}}})]):_vm._e()])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"3. On a scale of 1 to 10, where 1 is impossible and 10 is effortless, how easy was the information to understand?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('easyToUnderstandScale')),expression:\"validation.failingOn.includes('easyToUnderstandScale')\"}],ref:\"errorMessage\",staticClass:\"error-message\"},[_vm._v(\"Please select any option between 1 and 10 below\")]),_c('multipleChoice',{attrs:{\"config\":[{text: '1', value: 1, type:'number'}, {text: '2', value: 2, type:'number'}, {text: '3', value: 3, type:'number'},{text: '4', value: 4, type:'number'},{text: '5', value: 5, type:'number'},{text: '6', value: 6, type:'number'},{text: '7', value: 7, type:'number'},{text: '8', value: 8, type:'number'},{text: '9', value: 9, type:'number'},{text: '10', value: 10, type:'number'}]},on:{\"currentChoice\":function($event){return _vm.updateMultipleChoice($event, 'easyToUnderstand', 'scale')}}})],1),_c('div',{staticClass:\"response\"},[_c('div',{staticClass:\"details\"},[_vm._v(\"Was there any specific reason for your score?\")]),_c('textarea',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.easyToUnderstand.text),expression:\"feedbackAnswers.easyToUnderstand.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"\",\"rows\":\"4\",\"aria-label\":\"Was there any specific reason for your score?\"},domProps:{\"value\":(_vm.feedbackAnswers.easyToUnderstand.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.easyToUnderstand, \"text\", $event.target.value)}}})])])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"4. Was there one thing we did particularly well? If so, please tell us what it was?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('whatDidWeDoWell')),expression:\"validation.failingOn.includes('whatDidWeDoWell')\"}],staticClass:\"error-message\"},[_vm._v(\"Please let us know how we did below\")]),_c('textarea',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.whatDidWeDoWell.text),expression:\"feedbackAnswers.whatDidWeDoWell.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"\",\"rows\":\"4\",\"aria-label\":\"Was there one thing we did particularly well?\"},domProps:{\"value\":(_vm.feedbackAnswers.whatDidWeDoWell.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.whatDidWeDoWell, \"text\", $event.target.value)}}})])])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"5. Is there one thing we could do better? If so, please tell us what it is?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('whatCouldWeDoBetter')),expression:\"validation.failingOn.includes('whatCouldWeDoBetter')\"}],staticClass:\"error-message\"},[_vm._v(\"Please advise what we could do better below\")]),_c('textarea',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.whatCouldWeDoBetter.text),expression:\"feedbackAnswers.whatCouldWeDoBetter.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"\",\"rows\":\"4\",\"aria-label\":\"Is there one thing we could do better?\"},domProps:{\"value\":(_vm.feedbackAnswers.whatCouldWeDoBetter.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.whatCouldWeDoBetter, \"text\", $event.target.value)}}})])])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"6. On a scale of 1 to 10, where 1 is awful and 10 is excellent, how would you rate our service overall?\")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('rateOurServiceScale')),expression:\"validation.failingOn.includes('rateOurServiceScale')\"}],staticClass:\"error-message\"},[_vm._v(\"Please select any option between 1 and 10 below\")]),_c('multipleChoice',{attrs:{\"config\":[{text: '1', value: 1, type:'number'}, {text: '2', value: 2, type:'number'}, {text: '3', value: 3, type:'number'},{text: '4', value: 4, type:'number'},{text: '5', value: 5, type:'number'},{text: '6', value: 6, type:'number'},{text: '7', value: 7, type:'number'},{text: '8', value: 8, type:'number'},{text: '9', value: 9, type:'number'},{text: '10', value: 10, type:'number'}]},on:{\"currentChoice\":function($event){return _vm.updateMultipleChoice($event, 'rateOurService', 'scale')}}})],1)])]),_c('div',{staticClass:\"question-wrapper\"},[_c('div',{staticClass:\"question\"},[_vm._v(\"7. It’s sometimes helpful to chat through the feedback people give us.\\n If we wanted to chat through yours, would you be happy for us to give you a call?\\n \")]),_c('div',{staticClass:\"responses\"},[_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('discussFeedbackYesNo')),expression:\"validation.failingOn.includes('discussFeedbackYesNo')\"}],staticClass:\"error-message\"},[_vm._v(\"Please choose an option below\")]),_c('multipleChoice',{attrs:{\"config\":[{text: 'Yes', value: 'yes', icon: 'thumbs-up'}, {text: 'No', value: 'no', icon:'thumbs-down'}]},on:{\"currentChoice\":function($event){return _vm.updateMultipleChoice($event, 'discussFeedback', 'yesNo')}}})],1),(_vm.feedbackAnswers.discussFeedback.yesNo ==='yes')?_c('div',{staticClass:\"response\"},[_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.validation.failingOn.includes('discussFeedbackPhone')),expression:\"validation.failingOn.includes('discussFeedbackPhone')\"}],staticClass:\"error-message\"},[_vm._v(\"Please enter your phone number below\")]),_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(!_vm.validation.failingOn.includes('discussFeedbackPhone')),expression:\"!validation.failingOn.includes('discussFeedbackPhone')\"}],staticClass:\"details\"},[_vm._v(\"Please add your number below\")]),_c('input',{directives:[{name:\"model\",rawName:\"v-model\",value:(_vm.feedbackAnswers.discussFeedback.text),expression:\"feedbackAnswers.discussFeedback.text\"}],staticClass:\"form-control\",attrs:{\"placeholder\":\"Please enter your phone number\",\"aria-label\":\"please tell us what was wrong.\"},domProps:{\"value\":(_vm.feedbackAnswers.discussFeedback.text)},on:{\"input\":function($event){if($event.target.composing)return;_vm.$set(_vm.feedbackAnswers.discussFeedback, \"text\", $event.target.value)}}})]):_vm._e()])]),_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(!_vm.validation.passing),expression:\"!validation.passing\"}],staticClass:\"error-message no-arrow\"},[_vm._v(\"Information missing. Please check and complete any highlighted fields above before resubmitting\")]),_c('div',{staticClass:\"button-outline-rounded small text-center view-all\",attrs:{\"tabindex\":\"0\",\"role\":\"button\",\"aria-pressed\":\"false\"},on:{\"click\":_vm.validateAndSend,\"keyup\":[function($event){if(!$event.type.indexOf('key')&&_vm._k($event.keyCode,\"enter\",13,$event.key,\"Enter\"))return null;return _vm.validateAndSend.apply(null, arguments)},function($event){if(!$event.type.indexOf('key')&&_vm._k($event.keyCode,\"space\",32,$event.key,[\" \",\"Spacebar\"]))return null;return _vm.validateAndSend.apply(null, arguments)}]}},[_vm._v(\"\\n \"+_vm._s(_vm.buttonText)+\"\\n \"),_c('span',{class:_vm.buttonIcon})])]),_c('hr'),_c('h3',{staticClass:\"h5\"},[_vm._v(\"Data Protection\")]),_c('p',[_vm._v(\"Although we can identify you from the reference number on this form, we’ll treat everything you tell us in strict confidence and we won’t use your name in any of our reports. If you’d like to know how the trustee(s) of the pension scheme (and any Data Processors they use) may process your personal data, please read the pension scheme’s privacy notice. For a copy of the privacy notice email memberfeedback@lcp.uk.com\")])]:_vm._e(),_c('div',{directives:[{name:\"show\",rawName:\"v-show\",value:(_vm.formFeedback.submitted),expression:\"formFeedback.submitted\"}],staticClass:\"feeback-message\"},[(!_vm.formFeedback.errors)?[_vm._m(1),_c('p',[_vm._v(\"Your feedback has been submitted successfully\")])]:[_vm._m(2),_c('p',[_vm._v(_vm._s(_vm.formFeedback.message))])]],2)],2)])])])])\n}\nvar staticRenderFns = [function (){var _vm=this,_c=_vm._self._c;return _c('h3',{staticClass:\"h5 mb-3 mt-2 inline\"},[_vm._v(\"\\n How did we do?\\n \"),_c('div',{staticClass:\"divider\"})])\n},function (){var _vm=this,_c=_vm._self._c;return _c('h3',{staticClass:\"h5 mb-3 mt-2 inline\"},[_c('i',{staticClass:\"icon-thumbs-up\"}),_vm._v(\" Thank you\")])\n},function (){var _vm=this,_c=_vm._self._c;return _c('h3',{staticClass:\"h5 mb-3 mt-2 inline\"},[_c('i',{staticClass:\"icon-x-octagon\"}),_vm._v(\" Something went wrong\")])\n}]\n\nexport { render, staticRenderFns }","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('div',{staticClass:\"wrapper\"},_vm._l((_vm.choices),function(choice){return _c('div',{key:choice.value,staticClass:\"choice\",class:{'active': choice.value === _vm.activeChoice.value, 'rating': (choice.type && choice.type === 'number')},on:{\"click\":function($event){return _vm.updateChoice(choice)}}},[(choice.icon)?_c('div',{staticClass:\"icon\"},[_c('i',{class:`icon-${choice.icon}`})]):_vm._e(),_c('div',{staticClass:\"text\"},[_vm._v(_vm._s(choice.text))])])}),0)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","\r\n
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{{choice.text}}
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\r\n\r\n\r\n\r\n\r\n\r\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./multipleChoice.vue?vue&type=script&lang=js\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./multipleChoice.vue?vue&type=script&lang=js\"","import { render, staticRenderFns } from \"./multipleChoice.vue?vue&type=template&id=7a156d8c&scoped=true\"\nimport script from \"./multipleChoice.vue?vue&type=script&lang=js\"\nexport * from \"./multipleChoice.vue?vue&type=script&lang=js\"\nimport style0 from \"./multipleChoice.vue?vue&type=style&index=0&id=7a156d8c&prod&lang=scss&scoped=true\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"7a156d8c\",\n null\n \n)\n\nexport default component.exports","\r\n
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\r\n How did we do?\r\n \r\n
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We sent you some information about your benefits in {{formatTheSchemeName}} recently and LCP and the Trustee(s) would love to know what you thought of it. As your {{clientConfig.fundOrScheme}} administrators, we want to find out what we’re doing well, so we can do more of it. And where we’re falling down, so we can fix it. By completing our short survey, you’ll help us do a better job for you.
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There are just six questions, and we’ve included a prepaid envelope so it’s easy to send your answers back.
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Thank you in advance for your help. We really appreciate it.
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1. Did we send you everything you needed?
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Please tell us what was missing.
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2. Did you get it when you needed it?
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Please tell us what was missing below
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Please tell us what was missing.
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3. On a scale of 1 to 10, where 1 is impossible and 10 is effortless, how easy was the information to understand?
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Please select any option between 1 and 10 below
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Was there any specific reason for your score?
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4. Was there one thing we did particularly well? If so, please tell us what it was?
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Please let us know how we did below
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5. Is there one thing we could do better? If so, please tell us what it is?
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6. On a scale of 1 to 10, where 1 is awful and 10 is excellent, how would you rate our service overall?
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Please select any option between 1 and 10 below
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7. It’s sometimes helpful to chat through the feedback people give us.\r\n If we wanted to chat through yours, would you be happy for us to give you a call?\r\n
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Please choose an option below
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Please enter your phone number below
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Please add your number below
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Information missing. Please check and complete any highlighted fields above before resubmitting
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Data Protection
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Although we can identify you from the reference number on this form, we’ll treat everything you tell us in strict confidence and we won’t use your name in any of our reports. If you’d like to know how the trustee(s) of the pension scheme (and any Data Processors they use) may process your personal data, please read the pension scheme’s privacy notice. For a copy of the privacy notice email memberfeedback@lcp.uk.com
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Thank you
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Your feedback has been submitted successfully
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Something went wrong
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{{formFeedback.message}}
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\r\n\r\n\r\n\r\n\r\n\r\n","import mod from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Feedback.vue?vue&type=script&lang=js\"; export default mod; export * from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Feedback.vue?vue&type=script&lang=js\"","import { render, staticRenderFns } from \"./Feedback.vue?vue&type=template&id=63514a7d&scoped=true\"\nimport script from \"./Feedback.vue?vue&type=script&lang=js\"\nexport * from \"./Feedback.vue?vue&type=script&lang=js\"\nimport style0 from \"./Feedback.vue?vue&type=style&index=0&id=63514a7d&prod&lang=scss&scoped=true\"\n\n\n/* normalize component */\nimport normalizer from \"!../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n script,\n render,\n staticRenderFns,\n false,\n null,\n \"63514a7d\",\n null\n \n)\n\nexport default component.exports","export * from \"-!../../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--8-oneOf-1-0!../../../node_modules/css-loader/index.js??ref--8-oneOf-1-1!../../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../../node_modules/postcss-loader/src/index.js??ref--8-oneOf-1-2!../../../node_modules/sass-loader/dist/cjs.js??ref--8-oneOf-1-3!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./multipleChoice.vue?vue&type=style&index=0&id=7a156d8c&prod&lang=scss&scoped=true\"","export * from \"-!../../node_modules/mini-css-extract-plugin/dist/loader.js??ref--8-oneOf-1-0!../../node_modules/css-loader/index.js??ref--8-oneOf-1-1!../../node_modules/vue-loader/lib/loaders/stylePostLoader.js!../../node_modules/postcss-loader/src/index.js??ref--8-oneOf-1-2!../../node_modules/sass-loader/dist/cjs.js??ref--8-oneOf-1-3!../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./Feedback.vue?vue&type=style&index=0&id=63514a7d&prod&lang=scss&scoped=true\""],"sourceRoot":""}